Call Miss Jones has the infrastructure and resources to handle calls from larger businesses in addition to smaller, owner managed entities. This may comprise fully outsourced reception call answering, or handling large volumes of calls at certain peak times.
We have built up an impressive client base in this sector which includes national chains, plc’s and international holding companies.
Whilst the mechanics of call answering may not differ greatly from small to large businesses, we do understand the different dynamics of dealing with large businesses, whether it be clients’ management structures or the more complex chains of communication that exist with organisations over a certain size. In addition, our sophisticated reporting systems can provide detailed call analysis on a multi branch basis, information that large businesses will require for their own management reporting.
Larger businesses will also have more frequent staff changes. At Call Miss Jones we can update our systems at any time for staff changes, ensuring that we are always fully up to date with our clients’ staffing details. This ensures we will convey to callers accurate information and relay to the client accurate messages from the callers themselves.
We can tailor make a service package ideally suited to your business, no matter what the size.